Use a Spare User Account to Troubleshoot Windows Problems-gctid44016

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Use a Spare User Account to Troubleshoot Windows Problems

Use a Spare User Account to Troubleshoot Windows Problems | PCWorld

       By Rick Broida, PCWorld                Jan 18, 2011 4:39 PM

Recently a couple readers wrote to me  with very similar problems. One was having trouble getting Internet  Explorer to run; the other, Windows Explorer.

In other words, a couple of Windows' own built-in tools were broken. (Note to Microsoft: That should not happen. Come on!)

Usually,  for situations like these, I recommend an end-run around the problem.  Internet Explorer won't work? Install Firefox or Chrome and use that  instead. Can't load Windows Explorer? Switch to any number of even  better Explorer replacements.

Of  course, that doesn't really solve the problem. If you're hoping to fix  your broken tool, you'll need to do a little troubleshooting. To start, I  recommend switching to (or creating) another user account, then seeing  if Explorer runs properly.

If it does, you've narrowed down the  problem significantly (and should consider "moving" to a new user  account permanently). If not, well, back to square one.

Either  way, it's a simple method of figuring out how deeply rooted into Windows  the problem is. And that will help considerably as you Google-search  for an actual fix (assuming there is one--sometimes these things can be  resolved only by reinstalling Windows).

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